What happens to the photo ID you requested?


Once you reach a certain threshold as a seller or as a buyer, we must verify your billing address. To do so, we ask for a photo of your drivers licence, or a photo of your passport and utility bill (you don't need to send photo of utility bill if you send us a drivers licence). If you are a seller, you will need to complete your bank details as we will not pay into PayPal over a certain threshold. We use a third party security company to verify your details. They follow a strict protocol to ensure your details remain within their company, and are hidden from their employees and agents (we use a web interface). This makes our enquiries anonymous.

Your information is protected within Cardyard by our privacy policy.

We are registered with the ICO who enforce GDPR and the Data Protection Act. You can find our registration on their search page https://ico.org.uk/ESDWebPages/Search