We guarantee the balance on a gift card for 42 days (i.e. 6 weeks) from purchase. The Spend by date marks the end of the 6 weeks period. Any claim made within the 42 days will be investigated and will be refunded if it is covered by our warranty. Any claim made after the spend by date is immediately voided.

See also...

. . . . What is the difference between Spend by and Expiry

. . . . Buyer 42 day balance guarantee