In order to sell your gift cards please do the following steps:
Payment is made on the day promised, and it can take until 5:30pm for the funds to arrive in your bank account.
We are unable to make payment earlier as we have to strictly follow our procedures.
Any card £150+ or when you hit the selling limit threshold we will be asking you for ID. We use this ID to do a due diligence check.
The process of due diligence is the verification of your identity to satisfy our anti-fraud checks and legal obligations such as Anti Money Laundering. We may send details to our trusted credit reference agency TransUnion. The data we may send are email, phone, address, bank account details, driving licence details* and passport details*. We will only send your details if you are selling a gift card to us with a greater value than our threshold value, or you are buying gift cards from us and our security system has flagged the transaction as risky. You will be informed before your details are sent. The act of sending this information will not be registered against you by TransUnion, and will have no effect on any other applications you make for any other service.
It's important that your details are up to date. if you have recently moved please let us know and/or let us now the previous address. Any discrepancy between the address on account and ID will be rejected. We will only do the due diligence check once.
If you don’t wish to comply with our request, you can cancel the sale or let us know and we will cancel it for you.
If your due diligence check comes back as a fail, we can’t accept any cards from you.
* Note, we will only be able to send your driving licence and passport details to our credit reference agency if you have supplied them to us by request.show less
All customers of Cardyard have a Cardyard account. When you sell a gift card, you can choose to receive cash or have it paid into your Cardyard account with a 5% bonus. To get this bonus, choose "Cardyard account credit" in "Payment Method for each card you sell. We pay this bonus because you avoid a transaction fee. You can use your Cardyard account to purchase a gift card and save even more money. Money in your Cardyard account never expires; you can buy a gift card with it at any time.show less
Thank you for selling your gift card to Cardyard. Now you have received payment, you are no longer the owner of the gift card. You must not spend the gift card, or allow anybody else to spend it. You have guaranteed the value and expiry date of the card, and if these prove inaccurate you will have to pay us back. Your obligations continue until the value of the gift card has been spent in full, and this may take many months.
If you want to cancel your sale, provided the cards have not been sold already. Go to your account > sell orders and cancel the sale.
If the cards have already been sold, there is nothing we can do. Deleting your account will not mean your order has been cancelled.show less
If you want to change the payment method for your sell order you are due to receive payment for, please go into your Cardyard account and go to payment method and save the correct details. Payment details need to be updated 12 hours before payment is due. Payment days are Monday, Wednesday and Friday. Once payment has been made, we are unable to change this.show less
If you believe you are owed more than what you have been paid please get in contact on email@example.com . Sometimes there are discrepancies between the listed card and validation by us. We will always contact you when this is the case to ensure you are happy to proceed.
For example, a Currys PC World Promotional card is less value than a Currys PC World gift card and it may be listed as a gift card rather than a promotional card and when verifying the order, we will adjust it which will update the correct value.show less
We have a PO Box dedicated to gift cards which separates them from other company mail. The PO Box is operated by Royal Mail and can handle all Royal Mail deliveries such as signed-for and special delivery. The address is:
PO Box 842
Couriers such as dpd, yodel and UPS can't deliver to a PO Box, in which case send to head office:
6 Lyndhurst Road
We are not currently extending our range of shops. If we don't accept a shop for which you have a gift card, feel free to contact us through email at firstname.lastname@example.org and we will add it to the list for consideration, but we have no plans to extend the range in the near future.show less
We will process your gift card in the same was as a card processed for cash payment, but instead of sending the proceeds to you, we send them directly to aDoddle.show less