Selling gift cards

  • How do I sell

    In order to sell your gift cards please do the following steps: Go to the ‘sell gift cards’ tab. https://www.cardyard.co.uk/sellSearch for the shop – select the type of gift card (Gift Card, eGift card, eVoucher, digital Gift Card)Fill in the value, quantity. (For certain retailers you have to fill in codes by clicking on the blue codes button. Fill in the codes.)Add the gift card and continue to the next page.
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  • What is the difference between a gift card and eGift card?

    A 'gift card' is the collective name for plastic gift cards, gift certificates, gift vouchers, and anything with a cash value that has been purchased from a retailer and can subsequently be redeemed and spent at that retaile..An eGift or email Gift Card is a gift card that is sent by email, and is purely in electronic form. If you are sending us an email Gift Card, you must forward on the original email or URL link. We protect the identity of our customers and will not send any personal detail to another customer, but we must see the original email.
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  • Where do I send my gift card?

    Physical gift cards are to be sent to Cardyard, PO Box 842, EXETER, EX1 9WZ. Ensure you include your sell order number and a return address on the envelope just in case Royal Mail have a problem with delivering your card and need to return it. The cost of postage is not covered by Cardyard. eGift Cards and digital gift cards are to be sent to e@cardyard.co.uk with the original email or URL link, in PDF form or a clear photo of the gift card showing the card number and pin or redeem code. We only can accept a picture of a plastic gift card if this card can be used online (excluding Tesco and Sainsbury). Please include your sell order number in the email.
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  • Will you accept and validate my gift card?

    It must match the description and type. We accept transcript codes directly into the website for several retailers and are expanding this possibillity.Missing, incomplete or invalid cards will be marked as invalid and not accepted.If you are sending an email gift card and the link to a website to retrieve the card and a form is required or password, we will not be able to process it, so make sure it’s simple and clear. Refund and return cards are non-transferrable and we have an agreement with the shops that we won't take them. The value of all the cards & vouchers you sell to us in one go (package) cannot exceed £500* unless you have obtained our agreement.You cannot sell us more than £1,000* worth of cards in one month without our agreement.You must have a UK billing address.It must have a minimum of 3 months expiry The value and expiry date of the gift card must match the data provider.If you are selling us gift cards worth over £250 we may ask you for details on their source - ie where they came from plus we require a photo ID or passport with utility bill due to our due diligence process.
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  • When will I receive payment?

    eGift cards (eVouchers), iTunes, Amazon, ASOS, Google Play, Spotify and physical gift cards that have the PIN revealed, will be paid 2 weeks after Cardyard has sold them. Physical gift cards (excluding any of the above) that have the PIN not revealed will be paid 7 working days after received by Cardyard.We are unable to make payment earlier as we have terms and conditions to follow.
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  • Seller obligations after receiving payment

    Thank you for selling your gift card to Cardyard. Now you have received payment, you are no longer the owner of the gift card. You must not spend the gift card, or allow anybody else to spend it. You have guaranteed the value and expiry date of the card, and if these prove inaccurate you will have to pay us back. Your obligations continue until the value of the gift card has been spent in full, and this may take many months. Click here for our terms and conditions relating to selling gift cards on Cardyard:-> terms_supply_of_service
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  • How do I change my payment method for my sell order?

    If you want to change the payment method for your sell order you are due to receive payment for, please go into your Cardyard account and go to payment method and save the correct details. Payment details need to be updated 12 hours before payment is due. Payment days are Monday, Wednesday and Friday. Once payment has been made, we are unable to change this.
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  • I’ve received less than the amount I should have been paid?

    If you believe you are owed more than what you have been paid please get in contact on support@cardyard.co.uk . Sometimes there are discrepancies between the listed card and validation by us. We will always contact you when this is the case to ensure you are happy to proceed.For example, a Currys PC World Promotional card is less value than a Currys PC World gift card and it may be listed as a gift card rather than a promotional card and when verifying the order, we will adjust it which will update the correct value.
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  • What is the safest way to post a Gift Card to Cardyard

    Use a postage stamp, and write your return address including the send code (also called `order code` which is a 7 character code specific to your package) on the envelope. If Royal Mail has a problem delivering your item to us, they rely on the return address to get the item safely back to you or if the envelope hasn't got sufficient postage, we are able to contact you immediately. Use a sturdy envelope. We find that gift cards can easily break through the side of an envelope as it falls into a postbox, so make sure the envelope is strong, and secure the cards so they don't move, but please don't put sellotape over them as the residue is very hard to remove. To avoid letters being held by Royal Mail, use a large letter stamp, just in case it is thicker than 5 mm which can happen if the contents move. If you want complete peace of mind, use Royal Mail special delivery which will refund you the value of the cards if they don't arrive. The other Royal Mail service that some people choose is signed-for and this provides proof of hand delivery. Whatever you do, don't forget to write your return address on the envelope. We have a PO Box dedicated to gift cards which separates them from other company mail. The PO Box is operated by Royal Mail and can handle all Royal Mail deliveries such as signed-for and special delivery. The address is: CardyardPO Box 842EXETEREX1 9WZ Couriers such as dpd, yodel and UPS can't deliver to a PO Box, in which case send to head office: Cardyard6 Lyndhurst RoadEXETEREX2 4PA
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  • Why don't you list the shop or type for the gift card I want to sell

    We are not currently extending our range of shops. If we don't accept a shop for which you have a gift card, feel free to contact us through email at support@cardyard.co.uk and we will add it to the list for consideration, but we have no plans to extend the range in the near future.
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